Shipping Policy

Valenne works with both national and international suppliers using reliable logistics partners. The order processing time is 1 to 5 business days, which may extend to 7 business days during high-demand periods. Delivery times are as follows: international shipping to the United Kingdom and Europe takes approximately 10 to 25 business days, domestic products (when available) take 3 to 12 business days, and remote areas may require an additional 3 to 7 business days. The tracking code is sent to the customer within 7 business days after purchase. Valenne is not responsible for delays caused by customs inspection, strikes, weather conditions, high demand, or incorrect addresses provided by the customer. Some products may be shipped separately for faster delivery. Orders with incorrect addresses require an additional shipping fee paid by the customer.